Privacy Policy
Last updated: August 19, 2026
1. Introduction
NexoraCRM ("we", "our", "us") provides customer relationship management software for clinics, gyms, salons and other appointment-based businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Account information: business name, business type, email address, phone number and password when you sign up.
- Customer data you enter: the customer/client records, appointments, notes and billing information you store within your NexoraCRM workspace.
- Payment information: subscription and billing details, processed through our payment gateway partner. We do not store full card numbers on our servers.
- Usage data: log data such as IP address, browser type and pages visited, used to keep the service secure and to improve it.
3. How We Use Information
We use collected information to provide and maintain the service, process subscription payments, send appointment reminders and account notifications, respond to support requests, and improve NexoraCRM's features and reliability.
4. Data Sharing
We do not sell your data or your customers' data. We share information only with service providers who help us operate NexoraCRM (such as hosting and payment processing), and only to the extent necessary for them to perform those services, or when required by law.
5. Data Security
We use industry-standard measures — including encrypted connections and access controls — to protect your account and customer data. No method of transmission or storage is 100% secure, but we work to continuously improve our safeguards.
6. Data Retention
We retain account and customer data for as long as your subscription is active, and for a reasonable period afterward to comply with legal obligations or resolve disputes. You may request deletion of your account and associated data by contacting us.
7. Your Choices
You can access, update or export your business's data at any time from within your NexoraCRM dashboard. To request deletion of your account, contact us using the details below.
8. Contact Us
Questions about this Privacy Policy? Get in touch with us.